Loxley's Lodge - Terms & Conditions of booking

Booking and Payment

• A contract is formed between the owner and the person booking upon confirmation and deposit or full payment.
• The lead booker is responsible for ensuring all members of the party accept the terms and conditions.
• Deposits and payment deadlines will vary depending on how far in advance the booking is made.
• A £100 refundable damage deposit is required via bank transfer before arrival.

Cancellations

• All cancellations must be made in writing (email accepted).
• Cancellation penalties apply depending on how far in advance you cancel.
• We recommend travel insurance to cover cancellations.
• If we cancel due to circumstances beyond our control, we will provide a full refund.

Occupancy

• The maximum number of guests is specified on the invoice and cannot exceed 6 without prior agreement.
• No extra overnight visitors are allowed.
• Bookings cannot be made by people under 18.
• The owner reserves the right to refuse a booking without reason.

Access

• We or our representatives may enter the property for maintenance, repairs, or inspections.

Check In/Out

• Check-in is between 4pm & 10pm unless by prior agreement.
• Check-out is by 10 am unless agreed upon beforehand.
• Late check-out may incur an additional day’s rental fee.
• Please notify the owner of your arrival time and departure time.
• Beds do not need to be stripped before check-out.

Recycling

• Please recycle waste according to the designated bins. Additional charges apply for incorrect sorting.

Property Use

• The property is for holiday use only.
• Smoking inside the property is strictly prohibited. Additional cleaning costs apply if violated.

Pets

• There will be no additional fees for up to 3 pets. Please indicate on your booking form if you have more than 3 pets as this can usually be accommodated with prior agreement. A £10 charge per additional pet per stay will apply.
• Guests are responsible for cleaning up after their pets.
• Specific cleaning instructions for muddy dogs are provided.
• Dogs cannot be left alone unless crated.
• Guests are responsible for any pet damage.

Damages and Breakages

• Please report any missing or damaged items immediately.
• The property will be inspected at the end of your stay, and you may be charged for damages.
• Do not move furniture or take indoor furnishings outside.
• Lock doors and windows when you leave the property unoccupied.
• Additional cleaning costs may apply if the property is left in an unacceptable condition.
• Lost keys will incur a replacement charge.
• The property cannot be sublet.

Liability

• The owners are not liable for loss or damage to your belongings.

Hot Tub (if applicable)

• Children under 18 must be supervised by adults in the hot tub.
• Be respectful of neighbours regarding noise levels, especially at night.
• Use plastic cups provided, not glass, in the hot tub area.
• Shower before entering the hot tub and remove sunscreen and makeup.
• Replace the hot tub cover after use.
• Report low water levels to the owner immediately.
• Limit children’s time in the hot tub due to sensitive skin.
• The owner or representative will access the property daily to maintain hot tub chemicals.

Noise

• Please keep noise levels down, especially between 11 pm and 8 am.

Other

• Fireworks, Chinese lanterns, firepits, candles, and portable BBQs are prohibited.
• Third-party supplier services require prior approval.
• Wi-Fi usage must be reasonable and lawful.
• Domestic electric vehicle chargers are not allowed.
• Report any problems or complaints immediately to the owner or representative.
• Non-compliance with house rules may result in termination of your stay without a refund.

Respectful Use

• This is a privately owned property. Please treat it with respect as you would your own home.